Terms of Service

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Email:

hello@triaguard.com

TriaGuard LTD

1. About these Terms

These terms of use (the “Terms”) govern your use of the website at www.triaguard.com (the “Website”), which is operated by TriaGuard LTD, a company incorporated in England and Wales with company number 17088962 whose registered office is at 167-169 Great Portland Street, London, England, W1W 5PF (“TriaGuard”, “we”, “us” or “our”).

By accessing or using the Website, you agree to be bound by these Terms, our Privacy Policy and our Cookie Policy. If you do not agree to these Terms, you must not use the Website.

These Terms apply to your use of the Website only. Your use of our automated security alert triage platform and related services is governed by a separate written agreement (including our Terms of Service and Data Processing Agreement).

2. Use of the Website

  1. We grant you a limited, non-exclusive, non-transferable and revocable licence to access and use the Website for your personal, non-commercial use, or for use within your organisation in connection with evaluating or using our products and services, in each case in accordance with these Terms.

  2. You agree not to:

  • use the Website in any way that breaches any applicable law or regulation, or in a manner that is unlawful or fraudulent;

  • use the Website to send, knowingly receive, upload, download, use or re-use any material that is defamatory, offensive, infringing or otherwise unlawful;

  • introduce viruses, Trojan horses, worms, logic bombs or other material that is malicious or technologically harmful;

  • attempt to gain unauthorised access to the Website, the server on which it is hosted, or any server, computer or database connected to the Website;

  • attack the Website via a denial-of-service attack or a distributed denial-of-service attack;

  • scrape, crawl or otherwise systematically extract data from the Website, except where you have express prior written permission from us, or in respect of cached pages indexed by general-purpose search engines acting in accordance with our robots.txt file;

  • use any automated means (including bots, scripts and offline readers) to access the Website in a way that sends more requests to our servers than a human can reasonably produce in the same period using a conventional online browser;

  • circumvent or attempt to circumvent any access controls, security or authentication measures of the Website.

3. Account registration

Some areas of the Website may require you to register for an account. If you register, you must provide accurate and complete information and keep your account credentials confidential. You are responsible for any activity that takes place under your account. You must notify us promptly at info@triaguard.com if you believe your account has been compromised.

4. Intellectual property

  1. We (or our licensors) own all right, title and interest in and to the Website and all content on it, including text, graphics, logos, icons, images, audio and video clips, and software (the “Website Content”). All such rights are reserved.

  2. You may print one copy and download extracts of any page on the Website for personal reference, and you may draw the attention of others within your organisation to content posted on the Website. You must not modify the paper or digital copies of any materials you have printed off or downloaded, or use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

  3. Our status (and that of any identified contributors) as the authors of content on the Website must always be acknowledged. You must not use any part of the Website Content for commercial purposes without obtaining a written licence from us.

  4. “TriaGuard” and our other brand names, logos and trademarks are trademarks of TriaGuard LTD. You must not use them without our prior written permission.

5. User content and feedback

  1. If you submit any content to the Website (for example, through a contact form, demo request, application form, comment or feedback), you grant us a worldwide, royalty-free, perpetual, irrevocable, non-exclusive licence to use, store, copy, modify, distribute and display that content in connection with our business and the operation of the Website and our services.

  2. You warrant that any content you submit is accurate, that you have all rights necessary to submit it to us, and that the content does not infringe the rights of any third party or violate any law.

  3. We may remove any user-submitted content at any time and for any reason without notice.

6. Linking to the Website and links from the Website

  1. You may link to our home page, provided that you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

  2. We reserve the right to withdraw linking permission at any time.

  3. Where the Website contains links to other websites and resources provided by third parties, those links are provided for your information only. We have no control over the contents of those websites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

7. Privacy

Our processing of personal data through the Website is described in our Privacy Policy and our Cookie Policy. Please review these documents carefully.

8. Availability and changes

  1. We aim to make the Website available at all times, but we do not guarantee that the Website, or any content on it, will always be available, uninterrupted or error-free. We may suspend, withdraw or restrict the availability of all or any part of the Website for business or operational reasons, and we shall not be liable to you if for any reason the Website is unavailable at any time or for any period.

  2. We may update or change the Website (including these Terms) from time to time. Changes to these Terms will be effective when posted on the Website. By continuing to use the Website after a change is posted, you agree to be bound by the updated Terms.

9. Disclaimers and limitation of liability

  1. Information on the Website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of content on the Website.

  2. Although we make reasonable efforts to update the information on the Website, we make no representations, warranties or guarantees, whether express or implied, that the content on the Website is accurate, complete or up to date.

  3. Nothing in these Terms excludes or limits our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded or limited by applicable law.

  4. Subject to clause 9.3, we will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty or otherwise, arising out of or in connection with: (a) use of, or inability to use, the Website; or (b) use of or reliance on any content displayed on the Website.

  5. In particular, subject to clause 9.3, we will not be liable for: (a) loss of profits, sales, business or revenue; (b) business interruption; (c) loss of anticipated savings; (d) loss of business opportunity, goodwill or reputation; or (e) any indirect or consequential loss or damage.

  6. We assume no responsibility for the content of websites linked from the Website, and any such links should not be interpreted as an endorsement by us of those linked websites.

  7. We do not warrant that the Website will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programs and platform to access the Website. You should use your own virus protection software.

10. Indemnity

You agree to indemnify and hold us harmless from and against any losses, damages, liabilities, claims, actions, proceedings, costs and expenses (including reasonable legal fees) arising out of or in connection with any breach by you of these Terms or any misuse by you of the Website.

11. Suspension and termination

We may, at our sole discretion and without prior notice, suspend or terminate your access to all or part of the Website if we reasonably believe you have breached these Terms or if such suspension or termination is necessary to protect the security or integrity of the Website.

12. Notices

Any notice to TriaGuard under these Terms should be sent to info@triaguard.com or to our registered office address.

13. General

  1. Entire agreement. These Terms (together with our Privacy Policy and Cookie Policy) constitute the entire agreement between you and us in relation to your use of the Website.

  2. Severability. If any provision of these Terms is held by a court or other competent authority to be invalid or unenforceable in whole or in part, that provision shall, to the extent of such invalidity or unenforceability, be deemed deleted, and the validity and enforceability of the other provisions shall not be affected.

  3. No waiver. No failure or delay by us in exercising any right under these Terms shall operate as a waiver of that right.

  4. Assignment. You may not assign or transfer your rights or obligations under these Terms. We may assign or transfer our rights and obligations to a successor or affiliate.

  5. Third party rights. A person who is not a party to these Terms has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Terms.

14. Governing law and jurisdiction

  1. These Terms, and any non-contractual obligations arising out of or in connection with them, shall be governed by and construed in accordance with the law of England and Wales.

  2. The courts of England and Wales shall have exclusive jurisdiction in relation to any dispute arising out of or in connection with these Terms or your use of the Website.

15. Contact us

If you have any questions about these Terms, please contact us at:

TriaGuard LTD

167-169 Great Portland Street, London, England, W1W 5PF

Email: info@triaguard.com